Consumer Law and Advertising

In recent years, consumer law has undergone important legislative changes that have made it an area of special concern for companies. This requires dedicated and expert attention. Its dynamism and impact on the daily functioning of the market require constant updating to keep abreast of the prevailing best practices, the criteria of the regulatory authority, recent case law, doctrinal discussions and what is happening in the rest of the world. Consumers are increasingly aware of their rights and that invites companies to be prepared to meet their customers’ expectations.

We have specialized lawyers to advise our clients in the different dimensions of consumer law and advertising. From the drafting of contracts, data protection, representation before the National Consumer Service, advice on collective voluntary procedures, design of compliance plans, training and representation in individual, general and collective litigation.

Our practice includes, among others:

Advice on the design and implementation of policies and best practices.
Drafting and review of adhesion contracts.
Representation before the National Consumer Service (Servicio Nacional del Consumidor) for audits, responses to official letters and proceedings in general.
Advice on collective voluntary procedures and advertising.
Design of compliance plans.
Legal representation in individual, general and collective litigation.